Tourism is one of the largest industries in Victoria, employing approximately 185,000 people and contributing over $15 billion to the State economy. It is increasingly important that Victoria strives for an industry that is innovative,…

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A long history in the tourism and events industry teaches you many things. The value of experience in weathering the many ups and downs of this industry should never be underestimated. On the other hand…

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A focus on the consumer choice-drivers of cleanliness and quality and a partnership with the Australian Government’s T-QUAL Accreditation program are at the heart of the new Australian STAR Rating Scheme. New research findings reveal…

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Melburnians have a love hate relationship with the Australian Formula 1 Grand Prix. As far as the racing is concerned you are either a fan, or you just don’t care. One thing is certain –…

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At Fed Square over 2,000 staff and volunteers from over 40 independent businesses collectively deliver our visitor experience and in doing so generate hundreds of visitor touch points! Each of these touch points has the…

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